I was talking to a client last summer. He had just returned from an
African safari. In talking about the trip, he mentioned that he'd been gone for
two weeks and his staff told him he could never go away for that period of time
again! Yes, we Americans think it's unusual to take a two-week vacation
anymore, and that used to be the norm. During his trip, my client met Europeans
who were taking month(s)-long holidays.
Richard Branson made news in September 2014 when he introduced the
non-vacation policy at Virgin Group offices in the US and UK. His rationale for
this non-policy is that employees will only take time off from their jobs when
they feel comfortable that their being away will not hurt the business, the team,
or their careers. He's hoping for an upward spike in morale, creativity, and
productivity.
Motley Fool, which we wrote about last year, does not track time off,
but allows their "fools" to take whatever time they need and trusts
they will not abuse such a wonderfully foolish benefit. While Branson was
inspired by Netflix, their policy is not unlimited vacation. Rather, like
Motley Fool, Netflix doesn't monitor their employees' hours off, either at work
or away from the office. For these companies, allegedly only results count.
HR Professional and blogger Tim Sackett (The Tim Sackett Project --
timsackett.com) has some interesting insights about Branson's decision. He
notes with skepticism that no one is checking how much time is being used. He
raises the valid point "What if you have some employees who are not using
any vacation at all? Isn't that a problem? Shouldn't someone be checking on
this?" Excellent point.
Two-week vacation policies, like so many time-off policies, had their
roots in the industrial era. The factories shut down for two weeks to allow
time for maintenance. All workers took their vacations at the same time. That
practice seems almost absurd in today's information era. We have blurred the
lines between work and home -- causing us to work more, not less. This results
in requests for more flexibility. Whether or not you agree with Branson,
Netflix, Motley Fool, and others with similar practices, one of the positive
outcomes is that companies are exploring alternatives and innovating.
42Floors, a San Francisco-based commercial real estate search engine,
implemented a "pre-cation" -- paid time off before starting work at
the company. This began when a potential new employee was so haggard from his
prior job that 42Floors wanted him to be refreshed and energized when he joined
them. Another firm, Atlassian, does not track vacation days, per se, for its
US-based employees, but was concerned when it was not seeing a significant
uptick in the total amount of time workers were taking off. They too decided to
offer a pre-cation giving new hires a travel voucher and encouraging them to
take time off before they start working. After five years of service, Atlassian
employees are asked to take another break and are given a $3,000 voucher toward
the vacation of their dreams. Combined with other memorable perks and livable
workspace, Atlassian enjoys attrition rates in the single digits.
When asked the cost of the pre-cation program for 42Floors, Jason
Freedman, its CEO, says it is zero. He explains that the typical way to
calculate it would be the total dollars spent on paid time off. However, he
looks at the overall amount of vacation time in the company and wishes it were
higher. His point: if you want the most from your associates, you have to show
them that you care about their well-being. If you do, they'll reward you with
passion and energy.
Will everyone agree with these provocative approaches and ways of
measuring results? I can think of many CFOs who would cringe at Freedman's
perspective. Will alternative policies guarantee you'll be able to attract the
best and brightest talent? That depends on the type of talent and individuals
you need for your successful organization. Will the above alternatives work in
all organizations and industries? Of course not. One size does not fit all, so
don't make the mistake of trying to force-fit something into your organization
that won't work in your unique culture.
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