The Essential Workplace Conflict Handbook

The Essential Workplace

Conflict Handbook

A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, or Anyone Who Wants to Resolve Disputes and Increase Productivity

Barbara Mitchell and Cornelia Gamlem

Authors of The Big Book of HR

Today’s workplaces are dynamic, so it shouldn’t surprise anyone that tension can develop quickly and ruinously. THE ESSENTIAL WORKPLACE CONFLICT HANDBOOK: A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, or Anyone Who Wants to Resolve Disputes and Increase Productivity (Career Press, September 2015) is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source for innovation and creativity.

Using examples drawn from wide range of corporate and entrepreneurial experiences, along with checklists and other practical tools, THE ESSENTIAL WORKPLACE CONFLICT HANDBOOK will help employees, managers at all levels, and business owners answer the following important questions:

·      What’s changing in the workplace and the workforce today?

·      Are the right issues being addressed?

·      How can we create more options to solve conflicts?

·      What’s my conflict style, and why is it important?

·      How should I set and manage expectations?

·      What happens when disruptive behavior gets out of control?

Positive interactions are critical to successful workplaces. THE ESSENTIAL WORKPLACE CONFLICT HANDBOOK gives you the confidence you need to communicate effectively, as well as clear understanding of your individual responsibility, no matter your title or role. It also gives the organization a plan for what it can do to foster a tension-free workplace.

For more information or to request interviews, please contact Tess@TessWoodsPR.com.

THE ESSENTIAL WORKPLACE CONFLICT HANDBOOK

A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, or Anyone Who Wants to Resolve Disputes and Increase Productivity

Barbara Mitchell, Cornelia Gamlem

Career Press

978-1-63265-008-5

$14.99

September 2015

Available from Amazon, Barnes & Noble, & Independent Booksellers